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  • #366

Closed
Open
Created Jul 04, 2019 by Marek Szuba@mks

Database error when trying to access data

Created by: piotr-gawron

When I try to access data with identifier (I'm not completely sure if it's existing identifier) I get a database error (or 504 Gateway Time-out).

Here is example of the url that produce error: https://rest.ensembl.org/xrefs/id/ENSG00000000001?content-type=application/json

And here is the error message that I got:

{"error":"Could not connect to database bacteria_22_collection_core_44_97_1 as user ensro using [DBI:mysql:database=bacteria_22_collection_core_44_97_1;host=hh-mysql-eg-rest-web;port=4598] as a locator:DBI connect('database=bacteria_22_collection_core_44_97_1;host=hh-mysql-eg-rest-web;port=4598','ensro',...) failed: Can't connect to MySQL server on 'hh-mysql-eg-rest-web' (99) at /nfs/public/release/ensweb/live/rest/www_97/ensembl/modules/Bio/EnsEMBL/DBSQL/DBConnection.pm line 260."}

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